Skip to content
Remote assistance

Remote support.
Our technician guides you from the screen.

Download one of the programs below, start it and tell us your ID: we'll connect, without you having to do anything else.

  1. Download

    Choose one of the tools and download it to your computer.

  2. Start and take note of the ID

    When opened, the program displays a unique ID code: write it down.

  3. Call us and tell us your ID

    Our technician will request the connection: confirm it to start the session.

Instruments

Choose the program.

All three are free to those receiving support. Use the one you prefer or the one indicated by the technician.

free for the customer

Supremo

Nanosystems Italian solution for remote assistance. No installation required - just download and run.

Windows · macOS
free for personal use

AnyDesk

Fast and stable connection on any device. Supports Windows, macOS and Linux without firewall configurations.

Windows · macOS · Linux
Contacts

Ready. Call us.

Before starting a remote session, contact us to agree on the time: we will guide you step by step.

Catalog
In the meantime, 986 spare parts are waiting for you in the catalogue.
Look for your replacement
Shipping
Delivered in 3/5 days
Orders before 10:00, the package leaves the same day.
Compatibility
Checked piece by piece
We compare each code with the original manufacturer's code before shipping it.
Updates
Always in step with the times
Every day we work hard to add new products.
Assistance
Don't know if è compatible?
Contact us for advice!